Refund Policy

General Policy

Paid plans, featured listing purchases, and promotional services are digital services. Once benefits are activated, fees are generally non-refundable except where required by law or where Nestqube confirms a duplicate or erroneous charge.

Failed or Pending Payments

If a payment fails, no subscription or featured listing benefit is activated. Any bank-side debit for a failed transaction is typically reversed by the payment provider according to banking timelines.

Duplicate Payments

If the same owner is charged more than once for the same plan or listing benefit, contact support with the payment reference. Verified duplicate payments may be refunded or adjusted against future services.

Listing Rejection or Removal

Nestqube may reject, block, or remove listings that violate quality, safety, authenticity, or policy requirements. Refunds are not guaranteed when a paid listing is removed because of inaccurate, misleading, prohibited, or non-compliant content.

Refund Timeline

Approved refunds are processed through the original payment method where possible. Bank or gateway timelines may vary, and Nestqube cannot control delays caused by third-party providers.

Support

For refund assistance, share your owner account email, payment reference, listing name, amount, and issue summary with Nestqube support.